Privacy Policy

 
 

  1. Introduction
    Welcome to Your Travel Designer, LLC (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services. By using our services, you agree to the practices described in this policy.

  2. Information We Collect
    We collect the following types of personal information when you interact with us:

    • Name and email address (via website forms)
      Additionally, when you book travel services through third-party platforms (such as Virtuoso, Coastline Travel Group, or Tern Travel), those platforms may collect additional information such as payment details, passport information, or travel preferences. Their privacy policies govern the collection and use of that data.

    • Automatically Collected Data
      When you visit our website, certain data may be collected automatically, including:

    • IP Address (to diagnose technical issues and analyze website usage)
      Browser Type & Device Information (to ensure compatibility and improve user experience). This data is non-identifiable and used solely for improving website functionality.

  3. How We Use Your Information
    We use the information we collect for:

    • Customer communication and responding to inquiries

    • Sharing relevant travel-related content, such as our annual travel magazine

    • Facilitating travel bookings and sharing necessary details with hotels, airlines, and travel partners

  4. Data Sharing & Third Parties
    We do not sell your personal data. However, we share your information in the following cases:

    • Travel Bookings: When you book a trip through us, we may share necessary details with hotels, airlines, and travel partners to facilitate reservations.

    • Marketing: We use your name and email to send travel-related content, such as our annual travel magazine. You can opt out at any time.

    • Third-Party Services: We use third-party platforms, including Virtuoso, Coastline Travel Group, Tern Travel, and Google Analytics. These services may collect data under their own privacy policies.

  5. Data Storage & Security
    We store personal data in a cloud-based CRM. We retain this data until you request its deletion.

    • Security measures to protect your information, we implement the following security measures:

    • Secure third-party CRM with encryption and access controls

    • Limited access to customer data to authorized personnel only

    • Secure email communications and storage

  6. Cookies & Tracking
    We do not use cookies or tracking technologies on our website.

  7. Text Message Communications & A2P 10DLC Compliance
    Your Travel Designer LLC may send transactional and marketing text messages (SMS/MMS) to customers who have opted in. These messages may include:

    • Booking confirmations, reminders, and travel updates

    • Special offers, promotions, and travel tips

    • Customer service and support

    • Your Consent & Opt-In Policy

      • By providing your mobile number, you consent to receive text messages from us.

        • Opt-In: You may opt into our messaging service via website forms, bookings, or other direct interactions.

        • Opt-Out: You can opt out of text messages at any time by replying STOP to any message you receive.

    • Message Frequency & Costs
      Message frequency may vary based on your interactions with us. Standard message and data rates may apply, depending on your carrier.

    • Third-Party Messaging Services
      We may use third-party SMS service providers to deliver messages securely and in compliance with A2P 10DLC regulations.

    • Customer Support & Contact for SMS Issues
      For any issues related to our SMS service, reply HELP to any message or email us at hello@yourtraveldesigner.net

  8. Your Rights & Choices
    You have the right to:

    • Request, modify, or delete your personal data by emailing us at hello@yourtraveldesigner.net

    • Opt out of marketing emails by unsubscribing or contacting us directly

    • Request details on how your data is being used

  9. Data Breach Notification
    In the event of a data breach that may compromise your personal information, we will notify affected users via email and comply with all applicable laws.

  10. Children’s Privacy
    Our services are not intended for children under the age of 18. We do not knowingly collect data from minors. If we discover that we have unintentionally collected personal information from a child under 18, we will delete it immediately.

  11. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external sites. We encourage users to review the privacy policies of any third-party sites they visit.

  12. Legal Disclosures
    We may disclose personal information if required to do so by law or in good faith belief that such action is necessary to:

    • Comply with legal obligations

    • Protect and defend our rights or property

    • Prevent fraud, security threats, or technical issues

  13. International Data Transfers
    Since we provide travel services globally, some customer data may be transferred internationally. We take appropriate steps to ensure that your data remains protected in accordance with applicable laws.

  14. Policy Updates
    We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated Effective Date will be noted at the top. We encourage users to review this policy periodically to stay informed about our data practices.

  15. Contact Us
    For privacy-related questions or requests, contact us at:
    Email: hello@yourtraveldesigner.net
    Address: 7337 48th Avenue NE Seattle, WA 98115