Terms & Conditions

 
 

Please make sure that you read these terms and conditions carefully as they are legally binding. By subscribing or making a booking with Your Travel Designer LLC (“YTD”) you agree to these terms and conditions. 

 

Trip Requests
Your Travel Designer LLC is a  full-service travel agency with a vast range of knowledge and expertise. We have preferred partnerships all around the world that enable us to prepare unique and memorable vacations and incentive trips to just about any destination. Trip requests can be as detailed or minimal as you would like. We generally turn over an initial proposal within 24 hours for hotel requests and within a week for custom, multi-destination programs. We generally do not accept air only requests, unless they are for roundtrip, business class or higher fares. Requests for minor revisions to your program are encouraged and welcomed. We will make every effort to make the necessary revisions to your program for as long as needed. We will accept 1 major revision request per program. A major revision is a complete change in destination, itinerary, or significant date change after trip planning has begun. Additional revisions may be subject to special handling fees. We are happy to assist with villa, home, and boat rentals through one of our preferred partners. However, we do not work with Airbnb, VRBO, and other ‘people to people’ home rental sites.

Planning & Concierge Fees and Annual Travel Subscriptions
Your Travel Designer primarily operates on an annual subscription basis. By purchasing an annual subscription, you agree to an initial payment for one year of concierge travel planning services (after initial consultation and agreement with your travel advisor). Subscription renewals will be reviewed prior to your annual renewal date and are subject to change. All subscription fees are due in full at the time of invoicing and are non-refundable.  

You may cancel your subscription at any time, understanding that no refund will be made for the remaining subscription term. Your Travel Designer reserves the right to cancel a client subscription at any time and fees paid for the subscription remain non-refundable.

In certain limited circumstances and at the company’s discretion, Your Travel Designer may offer to work on a one-time or ad-hoc fee basis. Once ad-hoc fees are paid they become 100% non-refundable, whether you proceed with your travel plans or not. 

  • Ad Hoc Planning and Concierge fees are quoted at the time of initial consultation and are payable immediately upon invoicing

  • Annual Travel Subscriptions are offered in three tiers, outlined at the time of initial consultation and are payable immediately upon invoicing

  • All fees are due before any planning begins. All planning fees are considered payment for professional services rendered, regardless of whether the trip is executed.

  • Fees for multi-generational family or large group planning are negotiable,

  • If you book directly with a vendor or use reward points for hotels/services but still require itinerary planning, our hourly rates start at $150 per hour.

  • Bookings requested within 30 days of departure may incur special handling fees up to $500 per person. Complex trips or multiple trip requests may incur special handling fees up to $500 per person.

  • Additional fees apply for voluntary airline ticket changes:

    • Domestic Voluntary Change Fee: $50 per person

    • International Voluntary Change Fee: $100 per person

Services included in any Ad Hoc Fees, or any of the three Annual Subscription Tiers, include securing and holding airline reservations while finalizing trip details, accommodations, tours, and other travel components. These fees must be paid before work begins and are fully non-refundable, even if travel does not take place.

Airfare
Airfare quoted by Your Travel Designer or one of our Air Affiliates is only confirmed at the time of payment and when an E-ticket number has been generated. If you do not have an e-ticket number on your reservation, your ticket is not confirmed. Once an air ticket has been issued and a confirmation has been generated, any airline-imposed changes to seat assignments, departure, and arrival locations/times, etc., are not a result of any actions by Your Travel Designer. However, we will make every effort to remedy the situation if you are not happy with the change.

Your Travel Designer does not work for any airline nor is directly affiliated with any one airline. Therefore, Your Travel Designer cannot be held liable for any changes or complications caused by an airline.

 It is the passenger’s responsibility to confirm that all airline reservations are correct and include proper spelling of legal names at the time of confirmation. We understand that air travel can be frustrating at times. A benefit to booking your air travel through Your Travel Designer is that we are available to advocate on your behalf if you incur airline changes, cancellations, and other disruptions. Please remember that we only offer flight bookings as an additional service that supports your travel program. We will do the best we can within our capacity to make things right for our valued clients.

Payments to Suppliers 
Your Travel Designer acts as an intermediary between you and travel suppliers. Payments are processed according to each supplier’s terms and conditions. Failure to make payments on time may result in cancellations and forfeited funds. YTD is not responsible for supplier defaults, cancellations, or failures to deliver services. In the event a supplier ceases operations or fails to provide booked services, YTD will assist in seeking refunds or credits as per supplier policies. However, we are not liable for lost funds or supplier defaults. Clients are encouraged to purchase travel insurance to mitigate these risks.

Deposit & Final Payment
Quote/option pricing is not guaranteed until Your Travel Designer makes a payment or credit card guarantee. Certain products may have additional deposit requirements. Deposits may be refundable, partially refundable, or non-refundable, Your Travel Designer will notify you of the policy at the time of the quotation or on your balance due invoice. Deposits will be applied toward final payments, which are due at least 30 days prior to departure. If we do not receive final payment by the specified date, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing. Third party charge cards are not accepted without written authorization.

Changes 
Change requests must be submitted in writing by the primary traveler and are subject to supplier policies. While we will make reasonable efforts to accommodate requests, last-minute changes may not be possible or may incur additional fees.

Cancellations & Cancellation Fees
Your Travel Designer may charge a cancellation fee of up to 10% of the total trip cost if a booking is canceled more than 72 hours after confirmation and initial payment. This fee offsets anticipated revenue loss and covers administrative costs. Supplier-imposed penalties will be in addition to Your Travel Designer’s service fees. A 72-hour grace period allows for transferring a canceled booking to new dates using the same supplier. After this period, cancellation fees will be charged to the primary client’s payment method on file.

Your Travel Designer’s cancellation fees are separate from any fees imposed by suppliers. Your Travel Designer’s cancellation fees are final and non-refundable unless otherwise required by applicable consumer protection laws. We will make every effort to secure refunds or future travel credits from suppliers should cancellation occur outside the suppliers’ cancellation schedule. While you may feel some circumstances warrant leniency on cancellation penalties, it is not for Your Travel Designer to make this decision. We always recommend travel insurance for this reason.

Travel Insurance 
Your Travel Designer strongly recommends that all customers purchase travel insurance.  Unless noted, travel insurance is not automatically included in the cost of your reservations.  Travel Insurance may protect you against third party default, delay, interruption, cancellation, medical emergency, lost baggage, illness, injury, AD&D, and more.  Your Travel Designer offers many options for travel insurance, based on each client’s individual needs on a per-trip basis to cover all non-refundable costs, including costs pertaining to cancellation fees.   

We offer customized travel insurance options to cover non-refundable costs, including cancellation fees. Travel insurance policies vary in coverage. Clients are responsible for reviewing the policy terms and confirming that the coverage meets their needs. Your Travel Designer is not responsible for denied claims or limitations imposed by insurers.

Keep in mind there are numerous inclusions and omissions to travel insurance policies, it is the traveler’s responsibility to ensure their needs are met. If you have specific questions regarding your policy, please contact the insurance provider, Your Travel Designer can provide you with their contact details.

Pre-existing condition clauses and supplier financial default clauses vary by policy and typically require you to purchase your insurance soon after deposit. Please notify Your Travel Designer  as soon as possible if you have any pre-existing conditions (please note, pregnancy also is considered a pre-existing condition.)

Your Travel Designer is not liable in cases of supplier, financial default but we will rely on our professional knowledge to recommend companies who we believe to be financially stable. We cannot vouch for suppliers outside of our preferred partner network when specifically requested by the traveler.  

If you decline travel insurance, you assume full responsibility for any financial losses due to cancellations, medical emergencies, trip interruptions, or supplier defaults. You will be required to sign a formal waiver acknowledging this risk before final travel documents are released.

Identification, Entry & Exit Requirements 
Travelers must carry valid identification that matches their airline ticket details. See TSA Guidelines for more information.

Entry and exit requirements vary by country. Some destinations require blank visa pages, visas, or electronic travel authorizations. It is your responsibility to verify and obtain necessary documentation. Failure to do so may result in denied boarding. Visit the U.S. State Department for country-specific requirements.

Your Travel Designer does not control the issuance of travel visas, permits, or authorizations.

Health & Safety Requirements
Certain destinations may require immunizations or health documentation. Consult a healthcare provider for recommendations. Your Travel Designer is not responsible for health-related entry requirements or any last-minute changes imposed by authorities.

Please be aware that health-related entry requirements may change frequently. We advise you to verify the latest health guidelines through official channels such as the U.S. State Department or the CDC.

For travel advisories and health-related updates, refer to:

  • U.S. State Department

  • CDC Travel Health Notices

  • World Health Organization

Assumption of Risk
Travel carries inherent risks, including exposure to illness, injury, or natural disasters. By booking with Your Travel Designer, you acknowledge these risks and accept responsibility for your own safety. Weather conditions, travel delays, and other unforeseen events may impact your trip.

Force Majeure
Your Travel Designer is not responsible for disruptions, cancellations, unrecoverable costs, additional expenses or losses caused by force majeure events, including but not limited to pandemics, government restrictions, wars, civil unrest, natural disasters, transportation issues, or disruptions beyond our control.

While we will make every effort to provide assistance, Your Travel Designer is not obligated to cover any expenses, penalties, or losses incurred due to force majeure events. Any modifications or cancellations resulting from these events will be handled per supplier policies. We strongly recommend purchasing travel insurance that includes trip interruption coverage.

Third-Party Suppliers & Liability Disclaimer
Payments are processed directly with suppliers, and Your Travel Designer does not retain funds in escrow. In the event of supplier default or non-performance, claims must be pursued directly with the supplier. All client payments are remitted directly to suppliers per their terms. Your Travel Designer acts solely as an agent for third-party suppliers and assumes no responsibility for their actions, service failures, or financial insolvency. Our liability is strictly limited to the fees we receive for the affected booking.

Your Travel Designer is not liable for any personal injury, property damage, cancellations, delays, or financial losses resulting from the actions or failures of suppliers, including but not limited to:

  • Airline schedule changes, strikes, or bankruptcies

  • Supplier default or failure to provide booked services

  • Acts of negligence, willful misconduct, or errors by third-party providers

By booking with Your Travel Designer, you release us from liability for issues arising from supplier actions or omissions. Any claims must be pursued directly with the supplier. In the event of a dispute or issue with a supplier, claims must be pursued directly with the supplier. However, Your Travel Designer can assist in facilitating communication between you and the supplier where appropriate.

Supplemental Price Increases
Certain travel costs are subject to post-purchase price increases due to government taxes, fuel surcharges, or currency fluctuations. You agree to pay these additional charges if they arise. We reserve the right to correct pricing errors.

Your Travel Designer will notify you as soon as possible if any price increases are due to government taxes, fuel surcharges, or currency fluctuations, and you agree to pay these additional charges as they arise.

Privacy Policy

Your Travel Designer values your privacy and is committed to protecting your personal information. Our Privacy Policy, explains how we collect, use, and safeguard your data. By using our services, you acknowledge and agree to the terms outlined in our Privacy Policy. If you have any questions about our data practices, please review the policy or contact us directly.

Independent Affiliate Disclosure
Your Travel Designer, LLC dba Your Travel Designer, is an Independent Affiliate of Coastline Travel Group. Coastline Travel Group is a registered seller of travel in the state of California (CST #2040360-40).

For additional terms and conditions that may apply to bookings made through Coastline Travel Group, please refer to:
Coastline Travel Group Terms & Conditions

By booking travel with Your Travel Designer, you acknowledge and agree to the terms outlined both in Your Travel Designer’s Terms & Conditions and, where applicable, in Coastline Travel Group’s Terms & Conditions. In the event of any conflict between the two, Coastline Travel Group’s policies will govern bookings made directly through their network.

Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

Any disputes, claims, or controversies arising out of or relating to these Terms & Conditions, or the breach, termination, enforcement, interpretation, or validity thereof, shall first be resolved through binding arbitration in King County, Washington, in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted by a single arbitrator mutually agreed upon by both parties, and if no agreement is reached, the arbitrator shall be appointed pursuant to AAA rules. Each party shall bear its own legal fees and costs, unless otherwise determined by the arbitrator.

If arbitration does not resolve the dispute, the matter shall be handled exclusively in the state or federal courts of King County, Washington, and both parties consent to the personal jurisdiction of these courts.

By agreeing to these Terms & Conditions, both parties waive the right to a trial by jury or participation in a class-action lawsuit. The arbitration decision shall be final and binding, with no right of appeal except as permitted by Washington State law.

Changes to These Terms & Conditions
Your Travel Designer reserves the right to update these terms at any time. Material changes will be communicated with at least 30 days’ notice before taking effect. Continued use of our services after updates constitutes acceptance of the revised terms.

Contact Us
For inquiries regarding our Terms & Conditions, Privacy Policy, or to address any concerns, please contact us at:

Email: hello@yourtraveldesigner.net

Phone: (206) 420-8311
Post: 7337 48th Avenue NE, Seattle, WA 98115
Read our Privacy Policy
California Seller of Travel: 2040360-10